Carol's Been Cooking

Terms & Conditions

Terms & conditions

Please make sure you have read and agree to the terms and conditions when placing an order.

Orders are accepted on the understanding this has been done.

Prices are in £ Sterling.

Delivery – we can only accept orders and delivery to addresses within the UK.

Cancellations – orders can be cancelled by email within 3 working days of ordering.

Returns & Refunds – All returns to us are at your own expense. Refunds will only be issued for orders returned within 7 days of receipt.

Complaints – if you are unhappy with your order, please get in touch with us before returning the goods. Please open boxes and check the contents as soon as possible. Postage or other return costs will be at your expense and will be reimbursed only in the case of goods being inedible or broken or damaged in transit.

Payment – should be made in £ Sterling only by credit or debit card or through Paypal on this website.